Software Product Maintenance

The Product Maintenance Policy describes how Synchronous Software solution handles version life cycles and delivers maintenance services during the life cycle of a version.

This maintenance policy is applied to the products licensed by Synchronous Software solution that run under platforms supported and maintained by it.
Maintenance Services

• Synchronous Software solution delivers various maintenance and technical support services viz.
• Responding to customer requests and problems on product features and functions via e-mail, voice mail, and/or fax.
• Providing workarounds when possible.
• We Provide upon clients request technical support, products updates, tips and techniques, etc. can be made available.